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Manager, Booking

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.

Who are we hiring?

The Manager, Booking is responsible for the day-to-day oversight of bookings for various events across the MSG portfolio of venues. Key responsibilities include managing the booking process from start to finish, including identifying artists and attractions, negotiating rental agreements, maximizing venue utilization through cross-department collaboration, and overseeing bookings and operations for ancillary event spaces throughout the venue portfolio. The Manager will assist in developing show budgets and oversee final event settlements. Additionally, this role serves as a flexible booking resource, providing coverage and operational support across all venues as business needs require. The Manager will also support departmental reporting, data analysis, and special projects as needed. The ideal candidate is a high achiever with the ability to manage multiple priorities in a fast-paced environment while demonstrating initiative, adaptability, and a collaborative mindset. The Manager, Booking will report to the Senior Director, Booking.

What will you do?

  • Maintain daily communication with agents, managers, and event producers/promoters and internal clients to help maximize opportunities for all bookings at the Theater at MSG
  • Respond to, track, and assess the viability of booking inquiries for opportunities across all of theatres and ensure they are properly vetted for concert / comedy bookings across all our theatres.
  • Collaborate with key internal stakeholders in marketing, ticketing, and public relations to help drive concert ticket sales
  • Manage production costs. Attend preliminary show meetings with Facilities and Finance. Preview upcoming events to ensure client satisfaction, quality of guest experience as well as cost-effective execution.
  • Assist in the strategy to maximize event revenue
  • Work across functions and levels e.g. collaborate with internal departments that support the entertainment line-of-business, including finance, production (facilities), food and merchandise, marketing, public relations and box office teams.
  • Oversee assigned settlements.
  • Work in tandem with Live Leadership on offer negotiations, and to provide advice and feedback on ticketing & marketing.
  • Independently gathers, compiles, and analyzes information from multiple sources; prepares a variety of detailed memos and reports.
  • Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed? 

  • 5+ years of direct experience booking and managing venue event calendars
  • Strong knowledge of music and entertainment genres
  • Established relationships and visibility within the artist, agent, and manager community
  • Exceptional organizational, communication, and project management skills
  • Proven ability to manage multiple projects in a fast-paced environment
  • Collaborative team player who works effectively across departments and levels
  • Proactive problem-solver with a solutions-oriented mindset
  • Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment. 

#LI-ONSITE

Pay Range
$83,000$125,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.