Associate Analyst Benefits
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Associate Analyst Benefits is responsible for the day-to-day operation of the department’s email, helpline and mailbox, which involves responding to individual employee questions and requests. The Associate Analyst is also responsible for reviewing and auditing reports and systems ensuring accuracy; maintaining reporting requirements; overseeing departmental invoicing; and program and plan audit support. Additionally, the Associate Analyst provides set-up support and coordinates scheduling for various programs (e.g., flu shot clinics, open enrollment, wellness events, etc.).
What will you do?
- Administer the email, phone helpline, and mailbox
- Conduct intake, evaluate and respond to and resolve employee concerns regarding benefits programs, enrollment eligibility and process, general leave of absence inquiries, claims issues and time off
- Monitor, update, and correct retirement and health & welfare processing and payroll issues ensuring vendor and system alignment; detect and investigate data issues; and make adjustments as needed.
- Support set-up and coordinate scheduling for programs such as flu shot clinics and wellness events across all company locations.
- Prepare and maintain reporting requirements and ensure all benefits materials/documentations posted to company intranet and benefits portal are up to date
- Process and reconcile department monthly invoicing and reconciliations.
- Support and respond to internal cases from benefits enrollment vendor Support and respond to internal and external audit (fringe and ERISA) and survey requests
- Run standard reports weekly monthly and quarterly for ongoing needed and perform related project work as required.
What do you need to succeed?
- 2+ years’ experience in the Benefits/Retirement plan field with previous experience as a Benefits Administrator, Benefits Representative, or Benefits Coordinator desirable
- Prior knowledge of benefits administration and related laws and regulations recommended.
- Proficiency in Microsoft Office (Word, PowerPoint, etc.) with extensive experience in Excel.
- Strong ability to communicate effectively verbally and in writing; demonstrated customer service experience and approach
- Exceptional attention to accuracy and detail, with above average organizational skills, follow-up and problem-solving resolutions.
#LI-Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.