Inside Sales Representative
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
Who Are We Hiring?
We’re looking for a proactive sales professional to join our Inside Sales team at MSG Sports. This role focuses on driving new business, expanding existing relationships, and targeting individual consumers in the Tri-State area. Key responsibilities include selling Season Membership Plans, Group Tickets, Premium Spaces, and memberships. Our ideal candidate is adaptable, highly coachable, and driven by an aggressive pursuit of excellence, fully prepared to meet and overcome the challenges of selling in a competitive environment.
What Will You Do?
- Drive new business revenue for MSG Sports franchises by selling season ticket memberships, group packages, lounges, premium seating, Madison Club memberships, and single event suites for all MSG events.
- Cultivate and upsell existing client accounts to enhance their event experiences, expanding opportunities for cross-selling.
- Manage the full sales cycle, from lead qualification and sales presentation to closing, with a focus on relationship-building and consultative selling.
- Field customer inquiries, troubleshoot issues, and consistently provide high-quality service to maintain positive client relationships.
- Execute multi-channel sales campaigns and follow-up processes, utilizing Salesforce and Archtics to track interactions and ensure data accuracy.
- Build strong collaborative relationships with department and inter-departmental teams.
- Any other responsibilities as assigned by management.
What Do You Need to Succeed?
- Bachelor’s degree preferred.
- Proven ability to apply coaching insights effectively in a dynamic environment.
- Strong communication and presentation skills to engage and build client relationships.
- Enthusiasm, organization, with excellent muti-tasking and time management skills.
- Proven ability to identify and cultivate relationships with a variety of personal and corporate clients.
- Familiarity with Salesforce, Archtics, and Microsoft Office is a plus.
- Flexibility and adaptability to meet evolving goals and responsibilities.
#LI-Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.