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Senior Analyst Workforce Systems

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com. 

Who are we hiring?

 The Senior Analyst Workforce Systems is responsible for designing, configuring, and supporting MSG’s implementation of the Workforce Software system. The Senior Analyst will partner with IT, Venue Operations, and integration partners to ensure optimal and accurate configuration of time and attendance and advanced scheduling processes.  Additionally, the Senior Analyst will be responsible for designing and configuring complex business logic into pay rules to ensure accurate and timely integration with our payroll system.   This outcomes-oriented person enjoys solving complex problems through code and is experienced with agile project methodologies and automated delivery pipelines. 

 What will you do? 

  • Configuration of time & attendance, call-out, advance scheduler, pay rules, attendance, and accrual modules
  • Complete projects of high complexity supporting all areas of the Workforce Software system in support of our Venue Operations
  • Complete assigned configuration tasks as requested for front end user and business needs
  • Support data and analytics using Workforce data for adhoc reporting for Finance, payroll and other business users
  • Maintain system tables of employee, rate, and scheduling information
  • Design test cases, and participate in the review and testing of code/configuration releases

 What do you need to succeed?

  • Bachelor’s degree in Computer Science, Information Systems, Engineering or related field
  • Workforce Software certifications a plus
  • 5+ years’ experience with Time & Attendance in Workforce Software
  • 3+ years’ experience with Advance Scheduler in Workforce Software
  • 3+ years’ experience working with Policy editor in Workforce Software
  • Expertise of Workforce Software system architecture including database schema
  • Comfortable writing SQL to generate reports or data extraction
  • Strong problem solving and analytical skills.
  • Excellent communication skills with ability to engage with business stakeholders to effectively translate business requirements into technical solutions

#LI-Onsite

Pay Range
$96,000$165,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.