Sphere Quality Assurance (QA) Summer 2025 Student Associate (Burbank, CA)
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
As the Quality Assurance (QA) Tester Student Associate for MSG (Madison Square Garden) Ventures’ Interactive Team, you will have the opportunity to learn and work with cutting edge technology and get a glimpse to the future of entertainment. You’ll work alongside the talented Interactive team and execute tests for applications, games and tools while assuring high quality releases for mobile, PC, VR/AR platforms and ultimately the Sphere venue platform. This role will work most closely with QA team members and report directly to the QA Lead.
What will you do?
- Collaborate with Product, Development, and QA team members to test new features and content for PC, mobile and VR/AR applications.
- Meticulously record test results using Test Rail’s test case management tool.
- Write detailed bug reports using Jira and track in-progress tickets from creation to “Done.”
- Be part of the testing process in a software development cycle. You’ll have an opportunity to learn what goes into Test Planning as well as exploring and executing tests for an exciting new platform and playtest it in our new and exciting test facility!
- While the role is a hybrid role, it is expected for the QA personnel to be available most days of the week especially on team, internal and external testing days.
What you need to succeed:
- Have some experiencing or high interest in testing games, apps, and tools for iOS, Android, VR/AR, PC platforms. A plus if you have tested console games.
- Utilized or familiar with bug tracking software like Jira and Test Case management programs like Test Rail.
- Great oral, written and listening skills and time management skills.
- Excellent problem-solving and troubleshooting skills.
- A willingness to learn with great curiosity.
- A person that is passionate about the field and position that not only works great alone but strives as a team player!
Bonus Points:
- Experience with Agile-Scrum methodology.
- Written Test Plans and Test Cases from small features to new app / tool development against different sets of devices, browsers, hardware, and operating systems.
- Have experience in school-led or individual-led app or video game projects.
- Additional games development skills and interests (game engineering, production, game design, game art, graphic design) a definite plus, including familiarity with Adobe Creative Cloud, Unity, Unreal and other common games industry software.
STUDENT ASSOCIATE REQUIREMENTS:
- Undergraduate candidates with a class status of junior or above or graduate candidates.
- GPA of 3.2 or above
- Provide a letter from your school verifying enrollment.
- Available to work a minimum of 21-hour week and a maximum of 35-hour work week (35 hours required for the summer semester).
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.