Warehouse Team Lead
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
who are we hiring?
The Team Lead manages and trains employees in food & beverage and merchandise receiving, storage, order fulfillment and inventory control.
What will you do?
- Ensures that all products entering the warehouse are checked, received and stored in a timely manner
- Maintains a good understanding of all products as well as our systems and practices
- Assists with making sure the warehouse staff adheres to policies and ensuring the overall cleanliness and safe operation of the warehouse
- Conducting daily audits of products, monthly location inventory, processing of employee time clocks
- Ensures the processing of daily requisitions and monitors the accuracy of these deliveries.
- Manages delivery paperwork, including verifying invoices to purchase orders for price discrepancies and shortages
- Handles simple data entry into Eatec
- Works with the Purchasing & Finance department to ensure all paperwork is handled in a timely manner.
What do you need to succeed?
- Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.
- Should have at least 2-3 years of supervisory or lead experience in a warehouse setting
- Food operations/service preferred in accordance with NYC Board of Health regulations.
- Experience resolving inventory discrepancies
- Must have exceptional interpersonal skills and be people oriented.
- Commitment to providing a high-quality service experience for guests
- Must be able to multi-task and prioritize in a deadline-oriented environment
- Possess exceptional attention to detail and strong follow-up skills necessary
- Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics
- Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency
- Skilled at working collaboratively and in a team environment
- Strong interpersonal skills
- Must be available to work a flexible schedule mostly nights and weekends, holidays required
Special requirements
- Ability to lift up to 50lbs and pull up to 75lbs.
- Must be available to work a flexible schedule mostly nights and weekends, holidays required.
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.